If you're having trouble logging in, it could be one of the following issues:

Can't remember your password?

• • Simply request an email to Reset your Password

Seeing an error message when you try to log in? 

1. 1. Click here to Logout of the IBUS Members' Portal
   2. Click the red 'IBUS Members' Portal' button in the top right corner of the page and Login
   3. Failing these, please reach out to the IBUS Office with a screenshot of the issue detailing the steps you took.

Where do I see Member-exclusives?

1. 1. Members' can click the red 'IBUS Members' Portal' button in the top right corner of the page and Login
   2. Navigate to the Members' Area to see all Member-exclusives.
   3. If you still cannot see the Member-exclusives, please follow the steps in outlined below.

You are logged in but unable to see Member-exclusives?

1. 1. Click to Logout of the IBUS Members' Portal
   2. Click the red 'IBUS Members' Portal' button in the top right corner of the page and Login
   3. Click the red button again: it should now say 'Go to IBUS Members' Portal', which means you are logged in.
   4. You should now be on the Portal: Scroll down to the 'My Membership' tab and check to see if you have an Active Membership.
   5. If the year displayed is the current year, you should be able to navigate to the Members' Area to see all Member-exclusives.
   6. If you still cannot see the Member-exclusives, please write to IBUS Office via the email below.

If these do not work, please reach out to us at the IBUS Office with a screenshot of the error occurring so we can investigate: [email protected]